How can we help?
Guides with screenshots for every part of OCart, from install to your first sale.
Getting started
Side cart
Customize your side cart
Use the OCart side cart editor to arrange sections, add widgets like upsells and trust badges, and change texts and design with a live preview.
Choose a side cart template
Start your OCart side cart from a ready-made template such as Classic, Minimal or Black Friday, or save your own design as a reusable template.
Add progress bar rewards to the cart
Set up to three OCart cart rewards (free shipping, percentage off, fixed amount off or a free gift) that unlock as the cart total grows.
Upsells and recommendations in the side cart
Show a discounted upsell product or a list of recommended products in the OCart side cart, chosen by you or suggested by Shopify.
Product page offers
Show offers on product pages
Add the OCart theme blocks to your Shopify product page template so bundles, add-ons and custom content appear next to Add to cart.
Create a product bundle
Build a "Frequently bought together" bundle in OCart with a bundle discount, custom texts, shopper options and a schedule.
Add optional add-ons to product pages
Let shoppers tick extra products such as accessories or care kits next to Add to cart, each with its own OCart discount.
Results and billing
Track results in OCart Analytics
Understand OCart app revenue, orders with app items, discounts given, reward orders and AOV lift, by placement, widget and offer.
OCart pricing, plans and billing
OCart uses one Pay as you grow plan, billed through Shopify. Your first 50 orders every billing cycle are free, and development stores are always free.
Support
Troubleshooting and common questions
Fix the most common OCart issues, such as the side cart not opening, discounts not applying at checkout or offers missing on product pages, and find out how to reach support.
Uninstall OCart
How to remove OCart from your Shopify store, what happens to your side cart, offers and discounts, and when your data is deleted.
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Common questions
Does the app embed change my theme code?
No. App embeds are a Shopify feature that adds OCart without editing theme files. Turning the embed off removes the side cart straight away. Read the guide
I changed my theme. Do I need to turn the embed on again?
Yes. App embeds are saved per theme, so turn on the OCart side cart embed in the new theme and save it. Read the guide
How are rewards applied at checkout?
Every OCart reward is applied by one automatic Shopify discount called “OCart offers”. Shoppers don’t need a code. Keep that discount active in Shopify → Discounts. Read the guide
Can a shopper get several rewards at once?
Yes, unless you tick “Only the highest reward applies”. With it ticked, each new reward replaces the ones below it. Read the guide
Which offer shows when several match a product?
The one with the highest priority (0 to 1000). If priorities are equal, the newest offer shows. A second OCart block shows the next-best offer. Read the guide
Can I always show one specific offer in a block?
Yes. Copy the offer’s ID from the Offers list and enter it in the block’s Offer ID setting in the theme editor. Read the guide
Need a hand with setup?
We’ll set up your side cart and first offers with you, free. Use the chat in OCart → Help, or send us a message.
Get free setup help